Thanks
for visiting DrumSetWorkouts.com.
Every day we help more than 1000 customers find the Drum Sets and
Drum Hardware they need. With a selection of over 1000 Drum Sets products
you are sure to find just the item you are looking for. We have been
in the Drum Sets
business since 1998 and truly appreciate the opportunity
to serve you today and in the future!
Having trouble placing an order online?
Have a question about a product? Want to check on the status
of your Drum Sets order?
Call our friendly and knowledgeable customer service department and
they can take your order over the phone, give you more info about
a product and answer any other questions you may have.
Contact DrumSetWorkouts.com
Email
admin@DrumSetWorkouts.com
Return Policy on all
Drum Sets products
If you are not fully satisfied within 14 days of the
delivery date, please return your order to us. Contact our dedicated
customer service at admin@DrumSetWorkouts.com
and they will assign to you a Return Authorization Number (RAN) which
allows us to keep track of the return.
NOTE: We will
not accept returned packages if a RAN has not been assigned to the
order. If you return a package with out having been
assigned a RAN the package will be denied and returned to you and
all associated costs will be your responsibility.
The returned product must be in new and unused condition,
in the original box with all the documentation, parts and accessories
to insure full credit. "New and unused" means sale-able
condition, not dirty and not washed. We cannot accept returns for
an item with any indications that it has been used.
Return shipping costs are your responsibility unless
the item is damaged or defective. All returns are subject to a 30%
restocking fee and must be returned within 2 weeks (14 days) after
receiving the item. If you have any questions about the restocking
fee as it pertains to your order please call us before we ship the
product as once it leaves the warehouse we have incurred our cost.
We love satisfied customers so if you have any questions
about this policy, please feel free to contact us via e-mail at admin@DrumSetWorkouts.com.
Note: Shipping charges
cannot be refunded.
Please allow us 10-14 days once we have received your
return to process and credit your credit card.
Damaged or Defective Items
If your order arrives at your door damaged, broken or
defective, we will either replace the broken parts if possible or
ship out a new one completely at our expense.
Requests for replacement parts will be processed as
quickly as possible. Please note that we are not able to express ship
replacement pieces.
We work hard to make your shopping experience at DrumSetWorkouts.com
an enjoyable one.
Credit and Return Time
Please give us some time to process your return/exchange.
It takes about 10 business days for us to receive the returned or
exchanged product back from you. Within 72 hours of receiving the
item back in our warehouse, you will receive an e-mail that reflects
that your credit card has been credited.
All refunds granted are for the purchase price of the
product only and can only be issued to the credit card used at purchase.
Canceling Your Order
If you have placed an order and would like to cancel
it, please contact us at admin@DrumSetWorkouts.com
within four hours of placing your order to cancel it free of any charges.
Don't worry! Even after the four hours, our friendly
customer service will do all that we can to stop the items from being
processed and/or shipped but there is no guarantee that we will be
able to stop it in time.
DrumSetWorkouts.com reserves
the right to cancel any order due to pricing changes with manufacturers,
pricing errors, ommissions, mistakes, or for any other reason. While
we make every effort to satisfy every customer and fill every order,
occasionally we make a mistake on our website regarding pricing, instock
status of a product, or description. In these instances customer service
will notify you of the mistake and ask if you would like to cancel
the order or proceed with the correct pricing or information.
DrumSetWorkouts.com Privacy Policy
Information We Collect and How We Use It
We will never sell any customer information, including
e-mail addresses, to any third party. This is our pledge to you, our
customer. Any information gathered on this site will be used only
by Drumsetworkouts.com for the purpose of setting up commercial accounts
and communications regarding orders placed with Drumsetworkouts.com.
Drumsetworkouts.com collects certain information from
and about its users three different ways: from our Web Server logs,
the user, and with cookies.
A. Web Server Logs and Cookies: A
cookie is a small text file placed on your computer’s hard
disk by a Web page server. Cookies cannot be used to run programs
or viruses and ours automatically delete themselves after 5 days
if you have not created a shopping cart during that time.
When you visit our site we may track information to
administer the site and Drumsetworkouts.com may use the cookies
to track your shopping cart information once you begin actively
shopping here. The cookie also eases your shopping experience by
loading pages faster.
B. Personal User Information: Visitors
to our site can register to purchase merchandise. When you register,
we will request some personal information such as name, address,
email, telephone number, fax number, account number, and other relevant
information. If you are purchasing merchandise we will also request
financial information. The financial information we collect is used
only to bill you for the merchandise you purchased. If you purchase
using a credit card, this information may be forwarded to your credit
card provider. For other types of registration, we may ask for the
relevant info.
One month after your order is placed your credit card
information is automatically deleted from our database. Your privacy
is our first and main concern. We understand you want to purchase
drum sets and accessories online and not have to worry about compromising
your personal information to do so.
Limitations: Even though we try our best to ensure
your privacy and security and always look to use the best available
and tested technologies to guard and protect our Web site and our
customers, we face the same risks as all Internet companies.
100% secure shopping at DrumSetWorkouts.com - Trusted since
1998
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